How we help
Our Services
Understanding Diagnosis & Treatment
Many patients struggle to understand a new diagnosis and treatment options. While we do not provide medical advice or recommend specific treatments, we can spend the time needed to ensure you understand your diagnosis and options. We can -
Research your specific diagnosis and help locate answers to your questions about treatment options.
Provide information on second opinions & clinical trials.
Share information on managing side effects.
Resource Needs
We assist patients and families by identifying reliable resources to help during treatment. We can -
Set up dependable and safe transportation to medical appointments.
Arrange lodging, often at a discount, for travel to out-of-town medical appointments.
Arrange grocery or meal delivery services.
Assist in establishing in-home help with cleaning or care.
Locate support for you, your caregivers or your family.
Doctor/Patient Communication
We help you build and maintain an effective, professional relationship with your doctor and care team. We can -
Help prepare a list of questions prior to your appointment which clearly capture your concerns.
Provide tailored coaching and skills to help you communicate effectively with your providers.
Accompany you to medical visits and provide written notes to you and your family following appointments.
Insurance & Medical Billing
Insurance coverage and medical billing can be confusing and overwhelming. We can -
Provide you with the information and skills to understand and communicate with your insurer or billing office.
Organize and match your insurance statements with visits.
Review coverage and discuss out of pocket costs.
Connect with provider’s financial office to troubleshoot issues.
Directly advocate on your behalf regarding medical bills.
“I have seen Jeannie work with countless cancer patients over the years. She is compassionate, knowledgeable, and meets people where they are in their cancer journey.”
— SHANNON, FORMER COLLEAGUE, AMERICAN CANCER SOCIETY
