Help with the challenges of a new or serious medical diagnosis.
Guidance and advocacy for patients and families.
Our approach
When facing a new diagnosis, few are prepared with the information or resources needed to plan for their care. That’s where we come in. We are here to support you, advocate for you and give you the knowledge and skills you need to navigate your treatment the way you choose. Having an advocate by your side can make all the difference on your healthcare journey.
Providing you with information to make informed decisions
Understanding a new diagnosis and treatment plan can be overwhelming. We help you and your loved ones to thoroughly understand your diagnosis, treatment options and potential side effects.
Helping you navigate the health care system
We help you communicate effectively with your care team - ensuring that your questions, desires and needs are well understood by your providers. You may have a number of doctors or facilities involved in your care. We can assist in coordinating care and communication among various clinicians and facilities. We can also help locate specialists for a second opinion, if desired.
Finding resources to meet your needs
From transportation to support groups to in home support, we can lighten your load by helping you find and access reliable resources.
Our services
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Understanding Diagnosis & Treatment
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Doctor/Patient Communication
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Resource Needs
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Insurance & Medical Billing Reviews
“Live Oak Navigation helped from the very start of my breast cancer diagnosis. Jeannie helped me and my husband gain a better understanding of my diagnosis and treatment. She is a compassionate, wise and calm professional who you want on your team.”
— MARGARET, LIVE OAK CLIENT